During my tenure at Sowles-Trauring Dental Partners of Boston I had the opportunity to work closely with Nancy Kagan. Nancy was brought into the practice to establish systems and processes for the practice as it relocated to the Prudential Center in Boston and underwent a major expansion. I joined the practice immediately after the relocation as a general dentist and relied heavily on Nancy's expertise during that period. As a result I feel I am well qualified to comment on her professional capabilities. During my career as a general dentist, I have had the opportunity to work with a variety of dental practice consultants. I can say without hesitation that Summit's knowledge of the dental business coupled with their common sense and people skills clearly set them apart from the pack. In a profession where many of their counterparts get by on a cookie-cutter approach and generic ideas, Summit is in a class of their own due to their initiative, creative thinking and intelligence. I can think of no better compliment regarding Summit than to say that I will soon be purchasing my own practice, and I expect that my first official act will be to bring Summit Dental Partners on board to assist with the transition.
I hired Summit to help me resolve a personnel issue in my Nashua, New Hampshire practice. I was impressed by the consultant's honesty and the way she gained the trust of the staff almost immediately. I then asked Summit to help me with my Lowell, Mass office. They came in March of 2005 and are still working with us on a regular basis. They have examined every aspect of the practice and under their guidance we have enjoyed 4 of the best months since I purchased this practice 7 years ago. Our Summit consultant has truly become a member of our family and has inspired and encouraged the staff to raise the bar both for themselves and for the practice. Their presence in my office has given me peace of mind and allows me the confidence of knowing that my systems and staff are being taken care of so I can once again concentrate on caring for my patients. It would be my pleasure to recommend Summit Dental Partners to any practice, as I can't imagine running my practice without them on my team. Please feel free to call me if I can be of any help.
Dear Dental Colleague: I am pleased with Summit Dental and want to share my good experience with you. If you don't have a responsible, very experienced office manager or front desk staff, you will know how much headache it is to run the office and worry about your financial health. Collecting money from dental insurance and from patients is not an easy job. Even the experienced staff may not put their full effort in to do the job without supervision. Also embezzlement can happen more than a dental owner wants to know. All those problems happened to me and now has been taking care of by Summit Sental company. They have knowledgeable professional staff working hard to deal with insurance and working with our patients to collect their balance. They are also going to let you know if there is any suspicious account activities. I think many of you could benefit from their excellent service.
Working with Summit Dental Partners has made things run more smoothly in our practice. Their vast knowledge and experience has helped our front desk staff to be more productive. They've implemented systems for insurance in our business that have increased our cash flow. I love that they come in and act as part of our team. It means that someone else besides me is giving the staff numbers and goals to achieve. That management and direction coming from someone other than me is so powerful. I'm thrilled with our staff and delighted to have Summit overseeing their success.
Brought Summit on to process all claims and followups, AR, statements and payments. Best thing ever. Can go on vacation for two weeks and no worries. One less employee.
Your visits to the office were professional, friendly and educational.” You clarified roles and put new systems in place to be used at the front desk. You helped organize and simplify the way our practice is run and have given my staff the confidence in using these systems effectively.
"I love Rosen Summit Dental Advisors. I cannot say enough good things about the entire team! Nancy, Blake and Kris have been an amazing resource, always, but ESPECIALLY during these recent times! Their outsourcing department has been incredibly helpful during this season as well, to catch up on outstanding insurance claims and accounts receivable. There are so many new unknowns these days, it is great to have a team I can rely on to answer any questions I might have and to always be in our corner."